Over fifty patients were seen on the day I was. They were herded through the clinic, with their dentures made as fast as credit cards can be swiped, and regardless of quality. When mine were placed in my mouth, a definite elevation on the upper right was noticeable; the length of the right side teeth was pronouncedly shorter than the other side. I noticed this after I went to my car and called in the message. The hateful assistant **, left a recorded reply, "Your teeth were made the way they are supposed to be, so I don't know what your problem is." No mention of "We'll fix it any time." Certainly, no consideration for the pain of the patient was forthcoming.
Work was done to make the partials smaller, but still do not fit my mouth and are completely unusable. Sores and lesions continue to form on my gums due to the defective workmanship of this garbage for a product. Parts of the upper partial have chipped off during normal wear, leaving a gap between the teeth. I called again ("You can come back anytime!") in early August for repair. The nasty ** told me I could only come on a Tuesday between 1 and 2 o'clock.
My wife started her denture procedure at the Bethany Home office. On November 14th she had three implants installed. Had an appoint to get the stiches out in 3 weeks. Got a call the day before our appointment and they cancelled because they did not have doctor. Since starting in June we have been thru three doctors. There is currently no doctor at that office. When I called there corporate office they referred me to the Sun City Office. Sun City gave an appointment for Wednesday at 11 and called back within the hour to cancel and said they were not taking Bethany Home patients till after the 1st of the year. Adele at corporate worked hard to get us set up with the Mesa office. Said they would call within the hour and they did. Darb called (supper nice lady) and gave us an appoint for the very next day. When we got to the office all of the people were amazing. They made us feel very welcomed and we are excited about having them finish the procedure. I recommend Affordable Dentures. Save yourself the time and go right to the Mesa office.
Later that afternoon I came back to have 16 teeth extracted. I got to the office and waited about 30 minutes before I was seen. I got to the back and began injections. After this I went to a full blown panic attack and came close to passing out. The one positive is the dentist who was working on me took it in stride. I wasn't treated disrespectfully and after about 30 minutes the panic subsided and she was able to finish my injections and begin pulling teeth.
