The front office staff does not greet you or ask how they can help you when you come it they look at you and watch you stand at an empty desk until a patient sitting in the lobby advises the customer where to go. The staff in the back are excellent they keep you informed and will try to assist any way they can. The Dr was great helping me as a patient however the patient does not need to hear or see him reprimand the assistant when they mess up or do something wrong. I don't need to know something is incorrectly done. Now as for as my service I had a horrible experience I arrived on time but because they didnt have my paper work told me I would have to wait an hour and half til the office who had the info open I told them I can go home and get my copy before the office opens. My upper denture was fitted a nice fit but when I returned my upper were crooked and the left side looked like baby teeth ere used then adult teeth on the right side ...and angle is very obvious. The whole process time it took to make it was something that could not be correct the same day because a whole new denture need to be made. In the meantime I can wear the crooked one until my next appointment woke up this morning my more is so sore from eating and the rubbing of the new denture on my gum line A very unpleasant experience
I went to Affordable Dentures 800 Black Horse Pike in Mount Ephraim NJ 08059. I was seen by one of their dental assistant. Everything went well until I got my dentures. They didn't fit right when they first put them in. They said it would be fine. A week later had to go back. Made a adjustment. Told the girl that it still wasn't fitting right. Said it will be fine. Two weeks later had to go back again. Then the fourth and fifth time. Very unhappy with the staff. They were making my dentures worse. I would not recommend this company. Save your money and go to a experience dentist. After a year of living with these dentures that didn't fit I went to real dentist. They were surprise to see how bad the dentures were made.
I worked here for six years with the same doctor who was amazing. We got one weeks notice that he was leaving and they brought in a new dentist. The new guy was great too. Everything was fine until I came in to work and found out (from someone coming in to apply for a job, NOT MY BOSS) that both my job and our front desk lady’s job was posted online. We had been denied raises for 6 years because corporate said we were hired on at a rate higher than we should have been. I called my regional manager to ask if I was being fired and was told that they were going to be interviewing to see what kind of talent was out there. Basically they were going to fire people who had worked there for SIX YEARS to hire someone to work for less money. Do not think that you or your family matter to those people! All they care about is the bottom line and you are just a number. Six years I worked there, and I even ran the front and the back when our front desk was out for almost 6 months with open heart surgery.... and that’s how I got treated.
If it was possible I would give them an absolute minus 10 Stars. First off I go in the office. The staff that greeted me was polite that I will give them. Had X-rays done. Was waiting to see what the doctor would say. When he came in he had no bedside manner. I was leaning back in a chair and shook his hand and he said he would try to save a couple of teeth whatever. Was talking for a little bit and then walked out of the room. I don't know if it was an assistant I assume was telling me options I had. Then the doctor Vick walked in and I thought he was joking at first. He asked me why I squeeze his hand so hard when I shook it. Mind you the hand I shook with has been broken and operated on before and still has issues.
I informed the front desk of needing to get to work. I let the young woman in back know as well. I understood having to wait an hour for the test fitting of the impression. Well without any concern for my time the mold apparently was not handled properly and was broken. Now I have to wait until 2 pm? I was to be at work by noon after informing them I'd be late. Never at Mesquite location again! We have used three other locations without any issues now this and my son had similar treatment!
Jump up ^ Maeda, Y; Kenny, F; Coulter, W; Loughrey, A; Nagano, Y; Goldsmith, C; Millar, B; Dooley, J; James, S; Lowery, C; Rooney, P; Matsuda, M; Moore, J (2007). "Bactericidal activity of denture-cleaning formulations against planktonic healthcare-associated and community-associated methicillin resistant Staphylococcus aureus". American Journal of Infection Control. 35 (9): 619–22. doi:10.1016/j.ajic.2007.01.003. PMID 17980242.
I told him that if I hurt someone's feelings that I did not intend for that to be and while I was telling him that, he told me that I was not listening to him and he did not have to service me. I tried to tell him that I was saying sorry. When everyone walked away but one of the receptionist, that person told me that she hated working there because the women there were very mean.
