The care I received at this dentist office was outstanding! Everyone in the office was very friendly and professional, and explained everything to me including what I would have to pay after insurance, they left no question unanswered. The dentist that performed the procedure did so with speed and care, I was in an out and recovered quickly with little pain. I even recommend this office to a coworker that is looking for a dentist. My visit was so pleasant I look forward to coming back. Thank you for your excellent service!
Been struggling with getting my dentures since June. After waiting weeks for first appointment, came back for second appointment. Was told can't complete services because location was then closing for a week because first doc was fired. Asked me to reschedule at least a week after reopening since they'd need to catch up. So I rearranged my schedule. OK. Came back yesterday, Thursday, and the girl dropped my impression on the floor right in front of me, then told me to come back at 1:00. I asked if needed to redo the impression but she just brushed it off. As soon as I was 10 miles away, I was called back to redo the impression because they needed a better one. OK. So I return and make another impression, and left with pain, bleeding, and swelling. Told to return at 1:30 to get my new teeth. OK.
The first visit was nice enough. The receptionists were polite even if they didn't seem to have a clue what they were doing. The only bad experience I had was a very rude lady who dealt with the mountains of paperwork I was filling out. You could clearly tell that she hated her job. With that being said you run into unpleasant people every day and unless you are incredibly thin skinned it shouldn't bother you. It was the least of my problems.
The office people and assistants must be low wage workers. They have the typical low paid, high stress lack of concern for the patient. The person who did my form did not do it well. That was evidenced in the quality of the temporary denture. The Dentist who did the extractions was the absolute best dentist I have ever seen in my 55+ years. They give you a pill to take an hour before you get there and if needed, one when you arrive. It relaxes you and one was enough for me. I was ready to go to sleep. They took me straight in and the dentist took 20 minutes numbing every tooth with a local anesthetic. <<<<