Dr. Athari has an amazing sense of calm about him. He walked us through everything and talked to us throughout the procedure. My mom needed frequent breaks during the surgery and he always gave her the time she needed to regroup. He was very gentle and mindful with her throughout the procedure, and I'm certain that's what got my mom through it without issue.
I told him that if I hurt someone's feelings that I did not intend for that to be and while I was telling him that, he told me that I was not listening to him and he did not have to service me. I tried to tell him that I was saying sorry. When everyone walked away but one of the receptionist, that person told me that she hated working there because the women there were very mean.
Multiple "attempts" to correct issues, everyone has failed. Told to do one-thing by corp. Then does what they want. Never gets any better. Only worse. I have been trying for years now to get my dentures to fit and sit properly. I have no idea why they keep fixing broken dentures time and time again. When I first transferred my account from Fresno CA to Tulsa OK for my implants that was a whole ordeal itself with one Dr not wanting to release the funds to the new office, not helping by talking to the Fresno Dr directly only through email. But eventually it was done and started all the issues.
Later that afternoon I came back to have 16 teeth extracted. I got to the office and waited about 30 minutes before I was seen. I got to the back and began injections. After this I went to a full blown panic attack and came close to passing out. The one positive is the dentist who was working on me took it in stride. I wasn't treated disrespectfully and after about 30 minutes the panic subsided and she was able to finish my injections and begin pulling teeth.
