Terrible place. Had to go back several times because the denture they made tore up my gum. This is after I filed the rough spots off the denture myself at home. They said they could not adjust it anymore and would not make one that fit properly. Now they are even lying about that. Most of the people I talked to while waiting forever also were having problems with their painful dentures made there. Go to a quality dentist even if the cost is a little more, you will save time and pain in the long run. This place doesn't take appointments so expect to waste a day.
I told him that if I hurt someone's feelings that I did not intend for that to be and while I was telling him that, he told me that I was not listening to him and he did not have to service me. I tried to tell him that I was saying sorry. When everyone walked away but one of the receptionist, that person told me that she hated working there because the women there were very mean.
We paid for extraction and dentures and it was for 2 sets one to wear until gums heal and so we did but it took so much time because they said not ready on gums. This went on & on and then they would NOT answer their phone when we called for the permanent set (we paid for) and they would not return messages. So 2 years have gone and I am left with the first set used until gum set and they are awful and this place is in Odessa, Texas. They are cheats and liars.
The first visit was nice enough. The receptionists were polite even if they didn't seem to have a clue what they were doing. The only bad experience I had was a very rude lady who dealt with the mountains of paperwork I was filling out. You could clearly tell that she hated her job. With that being said you run into unpleasant people every day and unless you are incredibly thin skinned it shouldn't bother you. It was the least of my problems.
Fifty-four complete-denture wearers were interviewed one year after they had been fitted with the dentures. Their opinions and reactions were noted and the answers given to standard questions were analysed for inter-correlations and for correlations with findings in earlier series of clinical and roentgenological investigations. Most of the patients were satisfied with the fit, aesthetic effect of the denture and ability to chew and speak. Many of the patients reported oral parafunctions. Roughly every fourth patient used sedatives because they felt restless and nervous.