In addition to the complications that are specific to the implant, abutments, and dentures, there are various oral health problems that can occur in patients with dentures. Patients should keep their teeth and gums clean, and visit the dentist every six months so problems, if they exist, can be identified and treated. The types of oral health problems that commonly affect patients with dentures include:
Only his assistant - she did his job great. But I didn't pay her. I paid him. He nonchalantly walked down the hall not even stopping to take a look at my jawline that's showing. I love my immediate dentures. But the money I paid. I think I should have a decent dentist that is interested in helping his patient with care. My Medicaid dentist treats me better and he doesn't get paid so much.
Deposits such as microbial plaque, calculus and food debris can accumulate on the dentures, which may lead to issues such as angular stomatitis, denture stomatitis, undesirable odours and tastes as well as staining. The deposits can also quicken the rate at which some of the denture materials wear down.[26] Due to the presence of these deposits, there is an increased risk of the denture wearer and other people around them developing a systemic disease by organisms such as methicillin-resistant Staphylococcus aureus (MRSA),[27] but research shows that denture cleaners are effective against MRSA.[28][29][30] Therefore, denture cleaning is imperative for the overall health of the denture wearers as well as for the health of people they come into contact with.[31]
It is extremely important to practice healthy dental hygiene when wearing dentures. There is an increased risk of developing a more serious medical condition should oral irritation result from improper dental hygiene. These conditions include, but are not limited to, periodontal disease, leukoplakia (thickened white, potentially precancerous patches on the mucous membranes, also called smoker’s tongue) and fungal (denture stomatitis) infections.
If dentures are medically necessary, insurance might pay 15%-50% of the costs (up to the plan's annual limit, if there is one). A basic denture starts at about $300-$500 per plate, or $600-$1,000 for a full set of upper and lower teeth. These typically have limited warranties, don't last as long as more expensive models, tend to look artificial and may be adapted from a standard size instead of a customized fit.
The general rule is: brush, soak and brush again. Always clean your denture over a bowl of water or a folded towel in case you drop it. Brush your denture before soaking them, to help remove any bits of food. Using an effervescent (fizzy) denture cleaner will help remove stubborn stains and leave your denture feeling fresher - always follow the manufacturer's instructions. Then brush the denture again, as you would your own teeth, being careful not to scrub too hard as this may cause grooves in the surface.
My wife started her denture procedure at the Bethany Home office. On November 14th she had three implants installed. Had an appoint to get the stiches out in 3 weeks. Got a call the day before our appointment and they cancelled because they did not have doctor. Since starting in June we have been thru three doctors. There is currently no doctor at that office. When I called there corporate office they referred me to the Sun City Office. Sun City gave an appointment for Wednesday at 11 and called back within the hour to cancel and said they were not taking Bethany Home patients till after the 1st of the year. Adele at corporate worked hard to get us set up with the Mesa office. Said they would call within the hour and they did. Darb called (supper nice lady) and gave us an appoint for the very next day. When we got to the office all of the people were amazing. They made us feel very welcomed and we are excited about having them finish the procedure. I recommend Affordable Dentures. Save yourself the time and go right to the Mesa office.
Since then, the affiliated network of Affordable Dentures & Implants affiliated practices has steadily grown from coast to coast - delivering "A Smile For Everyone" through consistent, knowledgeable care in extractions, dentures and implants at competitive prices. We continue to support people in need of dental treatment through Mission of Mercy events and other charitable efforts.
Tooth extraction and restoration: If tooth decay or gum disease is so severe that a tooth can't be saved, it will need to be extracted. Your dentist will examine the remaining teeth in your mouth and determine if they should be removed or restored with tooth-colored fillings, inlays, onlays, or dental crowns. After the teeth have been extracted, the gums need at least two to three months to heal before an implant can be placed or an impression taken.
She stormed out of the room shouting at me, "I'M NOT GOING TO DO IT. I DON'T HAVE TO DO IT." I told ** that Dr. ** had better do it. ** grabbed my arm (I was still sitting in the exam chair) and shook me, saying, "You don't talk to US like that." In a few minutes, Dr. ** returned and added length to my teeth, so that miraculously, after 61 years, I no longer looked like Elvis! And then she said, "We added lots and lots to your teeth!" The same teeth that minutes before didn't have anything wrong with them, according to her. One month later, her crummy addition to the partial is now crumbling off, and I again have lopsided teeth.
I had a wonderful experience at the location at 23rd and Bethany Home in Phoenix. My new dentures are incredible. I only got the economy and they are so much nicer than the ones from the AZ Top Dentistry and only paid $265 out the door. They even give 60 days of free adjustments and a 1 year guarantee. I would definitely recommend to anyone in need of dentures.
Most new denture issues are caused by gums adjusting to extractions and the placing of artificial teeth. These are not problems particular to me. My gums were ready for permanent partials, yet Affordable Dentures refused to provide them. At one point, Dr. **, in an effort to deflect responsibility for her inferior work, pointed to my natural tooth #22, and said, "It's this one that's causing all the trouble. This tooth gave us FITS!" Tooth #22 had nothing to do with the creation or placement of her shoddy partials. My #22 is perfectly normal and was not in the way of anything. Dr.** simply had to divert attention from her fraud by projecting away from herself.
Extra care must be taken when handling dentures or partials because they are delicate and could break when dropped. It is also important to prevent dentures or partials from drying out so place them in the specified soaking solution or plain water when not in use. Avoid hot water because this will cause the denture to lose its shape. Brush dentures daily to dislodge food deposits and prevent them from becoming stained.
Since there is nothing for the Conventional Denture to latch onto, this type of appliance generally has more retentive issues as compared to an implant-retained denture. The latter is held in place by strategic placement of dental implants that are embedded into the patient’s jaw, providing greater stability and strength. The increased stability also means optimum comfort and functionality of the new prosthetic teeth. Go to our webpage Dentures Brisbane CBD for further reading on Full Dentures.
Having a Dallas dentist who understands the special needs of those with tooth loss and the need for synthetic replacement is important. At Dallas Dentures & Implants, we are able to work with patients whether they have recently lost teeth, have an impending tooth loss, or have been wearing prostheses for years. For many people, we offer a solution to oral pain and uncomfortable, extensive procedures. Instead, we will work to create realistic and comfortable replacements that create a beautiful smile. If you are interested in finding out more or want to come in for a consultation, call us today.
Your dentist or prosthodontist will instruct you as to how long to wear dentures and when to remove them. During the first several days after receiving your denture, you may be asked to wear it all the time, including while you sleep. Although this may be temporarily uncomfortable, it is the quickest way to identify the areas on the denture that may need adjustment. Once adjustments are made, you should remove dentures before going to bed. This allows gum tissues to rest and allows normal stimulation and cleansing by the tongue and saliva. The denture can be put back in the mouth in the morning.
Affordable Dentures in Lakewood Colorado. I have only 4 teeth on the top of my mouth. This causes me to be pretty depressed. Maybe this is why I fell for it. I went to my free consultation, this I found out later was free because they would get money later. I explained to them I have been told I have a lot of bone loss so worry I am not able to get this done. The doctor came in after the 2d exam and explained to me he could do one with 4 implants. Although not the one I wanted as I want the nonremovable, these were affordable and could be done. They then come in and give you a sheet with the full plan.
Dentures do not function like natural teeth. It takes time to learn how to properly use dentures. Food must be cut up into small pieces and be placed on the back teeth on both sides to balance chewing. Denture chewing occurs up and down bilaterally, not on one side. One sided chewing will cause the dentures to dislodge. Biting with the front denture teeth will cause the back of the dentures to dislodge. Dentures only function properly when force is applied evenly over the entire chewing surface of the back teeth.
As far as back office goes, Carlos the assistant has the patience of a saint. Seriously. We had to do a full series of x-rays because my mom couldn't stand up for the pano. My mom had trouble holding still and repeatedly failed to follow instructions. Carlos never stopped smiling and encouraging her. He had a lot of positive energy and kept joking with her throughout, which I know went a long way to making her feel good about the office. He did the same during the other visits, but the x-rays I'm sure were the biggest challenge.
In any case, implant-supported dentures have several advantages over conventional dentures. They offer improved comfort due to less irritation of the gums, confidence due to less risk of slipping out, and appearance due to less plastic required for retention purposes. Patients with implant-supported dentures have increased chewing efficacy and can speak more clearly.
Teeth can fall out for a number of reasons, ranging from genetics to drug abuse. Most commonly, teeth are removed or fall out on their own due to severe tooth decay. Neglect to upkeep oral hygiene or not seeking proper treatment for damaged teeth, can lead to the onset of decay which in turn leads to loss of teeth. Visiting you dentist in 6 month intervals is a good preventive measure to spot any early signs of decay.
dr recommended immediate dentures. what I read on immediate dentures was that they are generally temporary. apparently per this dentist not so. now wants to charge 380 for reline knowing the bone was receded a lot and would have to reline right away. given all I know now, I would never go to this dentist again. ask more questions, get more estimates from other dentists. upper plate only has 12 teeth in it. inside of teeth do not touch lower permanent teeth, gap of at least 1/8 " between gm and inside of plate, gum does not touch bottom of gums at all.
I went to Affordable Dentures 800 Black Horse Pike in Mount Ephraim NJ 08059. I was seen by one of their dental assistant. Everything went well until I got my dentures. They didn't fit right when they first put them in. They said it would be fine. A week later had to go back. Made a adjustment. Told the girl that it still wasn't fitting right. Said it will be fine. Two weeks later had to go back again. Then the fourth and fifth time. Very unhappy with the staff. They were making my dentures worse. I would not recommend this company. Save your money and go to a experience dentist. After a year of living with these dentures that didn't fit I went to real dentist. They were surprise to see how bad the dentures were made.
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Under the direction of dentist Clark Damon, Texas Denture Clinic and Implant Center has become the dental implant destination in Fort Worth, TX and Richardson, Tx. As a true Dental Implant Center, rather than visiting a separate practice for each phase of your dental implant treatment, you can receive high-quality care from start to finish in a single office using the latest techniques and technology.
Every tooth in your mouth is vital to maintaining proper alignment, and spaces left behind by one or more missing teeth can have an effect on your bite, speech, smile, and face shape. Missing teeth can cause your remaining teeth to shift and cause problems with your bite. To preserve your oral health and dental hygiene, you should weigh your options when it comes to tooth replacement treatments and choose the procedure that meets your needs.
Dr. Athari's dental center has an on-site dental lab that fabricates new dentures and provides repairs and relines, often with same-day service. Being able to provide dentures in a day is a significant advantage, especially for patients who have traveled far distances to visit the practice. The on-site lab also eliminates the need to use outside commercial labs, which helps keep our fees low.
Medically, the consequences of not replacing missing teeth include unwanted and unhealthy nutritional changes. There are also potential risks of diabetes, obesity, heart disease, depression, and an increase in the likelihood of developing cancer. These are all prominent health risks that are avoidable by providing a dental structure with partial dentures or another quality tooth replacement option.
Regardless of the type of dentures you get, it will take some time to get used to them. Don’t be surprised if it takes you a few weeks to get accustomed to the feel of your new dentures. Most people experience some level of discomfort or soreness in the beginning. If you experience pain as well, speak to your dentures dentist about what you can do to minimize the discomfort.
Patients that want a more stable and comfortable denture alternative may be interested in talking to their dentists about dental implants and dental bridges. Although both of these treatments tend to be more expensive than dentures, they generally offer a more precise fit and better chewing ability than dentures. Patients can also have a tooth-colored ceramic or porcelain bridge or implant restoration placed for a more natural looking appearance.
Jump up ^ Maeda, Y; Kenny, F; Coulter, W; Loughrey, A; Nagano, Y; Goldsmith, C; Millar, B; Dooley, J; James, S; Lowery, C; Rooney, P; Matsuda, M; Moore, J (2007). "Bactericidal activity of denture-cleaning formulations against planktonic healthcare-associated and community-associated methicillin resistant Staphylococcus aureus". American Journal of Infection Control. 35 (9): 619–22. doi:10.1016/j.ajic.2007.01.003. PMID 17980242.
Another consideration is to travel overseas to countries where the cost of professional treatments like this are a lot lower. Often known as health tourism, India, Turkey, Poland, Costa Rica and Mexico are all options. However, there are risks attached to this and you should complete detailed research before taking such trips. In many circumstances thousands can be saved on the most complex dental treatments.
A common situation is that insurance benefits include payment for half of the cost of a partial payment after the policy’s deductible is paid (if it has one). The best way to find out what your insurance will cover is to contact your insurance provider directly. Most discount dental plans give huge discounts for partial dentures, so it’s worth taking a closer look.
I had the procedure done about 5 years ago and I'm down to one implant left. After the other 3 failed, I can say that one of them was my fault but the others I just feel were not seated properly and from what I researched I think 2 of my implants the dentist burned the bones so they inevitably failed. In fact the 1st one failed within 6 months and I knew walking out the day of the procedure something wasn't right with it but I was told it was just "healing".
Resin-bonded bridge. Also called Maryland Bridge, this is sometimes considered for replacing front teeth that don't endure the biting and chewing demands of back teeth. It has wings on each side to attach to healthy, adjacent teeth but usually doesn't involve preparing, or grinding down, other teeth. A resin-bonded bridge looks and functions better than a removable denture but isn't as strong as fixed bridgework and typically doesn’t function or last nearly as long as dental implants.
The dentist let the receptionist girl put the goo in the ID that's sets to a clear rubber to cushion between the ID & my newly extracted teeth. It had too much on one side, was crooked in my mouth & at the top on the other side had no cushion lining which caused a bad sore to form almost immediately. After 5 days I couldn't take it anymore. I drove there (55 miles) to get them to redo the lining. The first time it took her all of 5 minutes to do it. I walked in, they were all there... but was informed that they were ‘about' to leave & told I had to come back the next day! No compassion or good customer care for their patients. DO NOT GO HERE!
Every tooth in your mouth is vital to maintaining proper alignment, and spaces left behind by one or more missing teeth can have an effect on your bite, speech, smile, and face shape. Missing teeth can cause your remaining teeth to shift and cause problems with your bite. To preserve your oral health and dental hygiene, you should weigh your options when it comes to tooth replacement treatments and choose the procedure that meets your needs.
Our process allows most patients to arrive early in the morning to make impressions for your denture, have your extractions done during the day, and receive your dentures by the end of the day. With our DDS All-In-One Solution, you could have an all-new smile in the same day, thanks to our state-of-the-art 3D X-ray technology. This set of teeth, although temporary, locks into place, meaning you can immediately begin the transition from eating softer foods, to eating the foods you want again.
For most cases, this office is well equipped and able to be of great benefit. If you have a difficult case, you may need someone with a greater level of ability. I am unfortunately unable to rate this practice very high, while mine is a delicate and difficult case, I was left to find another professional to help me complete my implant process that was started with this office.
For many years, partial dentures have been used to replace groups of teeth or a few teeth scattered across the lower or upper jaw. There are a variety of removable partial dentures available to patients and each one comes with its own set of benefits and disadvantages. All partial dentures attach to remaining teeth and have a gum–colored portion meant to blend into the existing gum, with prosthetic teeth to replace the missing teeth.
I have both upper and lower dentures, but the uppers, which are newer, are very white compared to the bottoms. It will cost me a lot (like $500) to replace them, but I want them to match. Can I whiten my dentures?Answer: It is not possible to whiten dentures like natural teeth because dentures are made of plastic. To minimize staining, properly clean your dentures daily to remove food and plaque bacteria. Brushing with a denture brush or soft toothbrush will prevent dentures from becoming permanently stained and will keep your mouth healthy. Moisten the brush and apply a nonabrasive denture paste (regular toothpaste is too abrasive) or use liquid soap. Brush every surface, inside and out, scrubbing gently. A variety of over-the-counter denture-cleanser products may be safely used (by following the manufacturer’s instructions) to remove some stains. You may also consider soaking your dentures in a cup of water with a teaspoon of household bleach, but be sure to rinse them off well before putting them back in your mouth. When cleaning your dentures, be careful not to drop them as they can break. You should clean your dentures over a sink that is filled with water or has a washcloth in place to prevent the dentures from breaking should you drop them while cleaning. More stubborn stains may require removal by your dentist or prosthodontist, a specialist in denture care and maintenance. To locate a prosthodontist near you, visit www.gotoapro.org. Response provided by the American College of Prosthodontists. Back to top
[...] a composition for the purpose of making of artificial teeth either single double or in rows or in complete sets, and also springs for fastening or affixing the same in a more easy and effectual manner than any hitherto discovered which said teeth may be made of any shade or colour, which they will retain for any length of time and will consequently more perfectly resemble the natural teeth.[8]
Needless to say that I am going to a different dentist. A man who has been in this community for a long time and has a spotless office with people who treat their patients with respect. Charges more, but worth it to be treated right. I have gone to Affordable Dentures for a while because of the pricing but every time I went, new doctor, new office people, but these people at my last time there, they are really nasty. I am also going to contact the board of health because while I was sitting in the dental chair I looked up at the light and it was filthy, nasty with what looked like old spit or blood or whatever it was. It was not clean in my opinion.
We paid for extraction and dentures and it was for 2 sets one to wear until gums heal and so we did but it took so much time because they said not ready on gums. This went on & on and then they would NOT answer their phone when we called for the permanent set (we paid for) and they would not return messages. So 2 years have gone and I am left with the first set used until gum set and they are awful and this place is in Odessa, Texas. They are cheats and liars.
Bankrate.com is an independent, advertising-supported publisher and comparison service. Bankrate is compensated in exchange for featured placement of sponsored products and services, or your clicking on links posted on this website. This compensation may impact how, where and in what order products appear. Bankrate.com does not include all companies or all available products.
Jump up ^ Maeda, Y; Kenny, F; Coulter, W; Loughrey, A; Nagano, Y; Goldsmith, C; Millar, B; Dooley, J; James, S; Lowery, C; Rooney, P; Matsuda, M; Moore, J (2007). "Bactericidal activity of denture-cleaning formulations against planktonic healthcare-associated and community-associated methicillin resistant Staphylococcus aureus". American Journal of Infection Control. 35 (9): 619–22. doi:10.1016/j.ajic.2007.01.003. PMID 17980242.
I told him that if I hurt someone's feelings that I did not intend for that to be and while I was telling him that, he told me that I was not listening to him and he did not have to service me. I tried to tell him that I was saying sorry. When everyone walked away but one of the receptionist, that person told me that she hated working there because the women there were very mean.
In addition to the complications that are specific to the implant, abutments, and dentures, there are various oral health problems that can occur in patients with dentures. Patients should keep their teeth and gums clean, and visit the dentist every six months so problems, if they exist, can be identified and treated. The types of oral health problems that commonly affect patients with dentures include:
Bankrate.com is an independent, advertising-supported publisher and comparison service. Bankrate is compensated in exchange for featured placement of sponsored products and services, or your clicking on links posted on this website. This compensation may impact how, where and in what order products appear. Bankrate.com does not include all companies or all available products.
While dentures boast a long history of successful use, modern technology offers better options to enhance the way they fit and the way you look. In many cases, dentures can be secured more firmly to your jaw with the use of dental implants, placed in the jaw and connected under the base of the denture. This connection can be designed to create permanent fixation of the denture or to allow for its removal at times. In addition to having greater retention and a more natural look, implant-supported dentures tend to last longer. Dr. Yonan, Scott,Bushnell, Fairbanks & Quigley can discuss these options and help you understand the ways they can improve your experience with dentures.
Can be made for either partial but mainly complete denture patients. These dentures require less visits to make and usually are made for older patients, patients who would have difficulty adjusting to new dentures, would like a spare pair of dentures or like the aesthetics of their dentures already. This requires taking an impression of the patients current denture and remaking them.[2]
I have only 4 teeth on the top of my mouth. This causes me to be pretty depressed. Maybe this is why I fell for it. I went to my free consultation, this I found out later was free because they would get money later. I explained to them I have been told I have a lot of bone loss so worry I am not able to get this done. The doctor came in after the 2d exam and explained to me he could do one with 4 implants. Although not the one I wanted as I want the nonremovable, these were affordable and could be done. They then come in and give you a sheet with the full plan.
Dental Bridges: A dental bridge refers to a single false tooth or span of up to three prosthetic teeth that are attached to adjacent natural teeth with metal and plastic connectors or dental crowns. Bridges help to preserve some of the mouth's structural integrity by leaving as many natural teeth in place as possible. However, patients that are missing the majority of their teeth are typically not good candidates for dental bridges. Good candidates for dental bridges must have healthy gums and some healthy natural teeth that can act as anchors.
I went for a consultation and it took about 2 hours before seeing the dentist. I was taken in and a full lower x-ray was done, then the dentist came in and looked at it and we discussed my options. My teeth (only 7 left in my mouth) were so bad, that he decided I should go ahead and get a lower plate. He does not recommend a full lower, as there is always trouble with them. A full lower plate is a life changing event. You will not be able to eat any crunchy or hard foods. That's the truth. You will have to eat ground meats and soft foods the rest of your life. They will not tell you that, but I am telling you that.
You may need new dentures if they are discolored, severely deteriorated or uncomfortable. Yellow or brown stains are the most common types of discoloration. Meanwhile, deteriorating dentures won't tear or grind food properly when you bite into something or chew. Dentures that don't fit properly can cause pain. If you're unsure how dentures should fit or feel, talk to your dentist.
Partial dentures are a removable appliance that consists of artificial or prosthetic teeth attached to a gum-colored plastic-acrylic base. Partial dentures can be secured more and held in place by a metal framework or tooth-colored attachments. Partial dentures are used for patients who are missing one or more natural teeth, but not all of their teeth. These dentures work with both the upper and lower jaw, remaining secure in either location during use.
Affordable Dentures in Lakewood Colorado. I have only 4 teeth on the top of my mouth. This causes me to be pretty depressed. Maybe this is why I fell for it. I went to my free consultation, this I found out later was free because they would get money later. I explained to them I have been told I have a lot of bone loss so worry I am not able to get this done. The doctor came in after the 2d exam and explained to me he could do one with 4 implants. Although not the one I wanted as I want the nonremovable, these were affordable and could be done. They then come in and give you a sheet with the full plan.
Some patients who believe they have 'bad teeth' may consider having all of them extracted and replaced with complete dentures. However, statistics show that most patients who receive this treatment wind up regretting it. This is because complete dentures have only 10% of the chewing power of natural teeth, and it is difficult to get them fitted satisfactorily, particularly in the mandibular arch. Even if a patient retains one tooth there, that one tooth contributes significantly to the stability of the denture. However, retention of just one or two teeth in the upper jaw does not contribute much to the overall stability of a denture, since an upper complete denture tends to be very stable, in contrast to a lower complete denture. It is thus advised that patients keep their natural teeth as long as possible, especially in the case of lower teeth.
It is extremely important to practice healthy dental hygiene when wearing dentures. There is an increased risk of developing a more serious medical condition should oral irritation result from improper dental hygiene. These conditions include, but are not limited to, periodontal disease, leukoplakia (thickened white, potentially precancerous patches on the mucous membranes, also called smoker’s tongue) and fungal (denture stomatitis) infections.
When you see these low costs advertised, it is almost always a "bait and switch." With dentures, you get about what you pay for, but rarely would you find even average quality for $399-$599 and that is for each, not both. Since well-fitting dentures are essential for good health, to say nothing of cosmetics, one should not consider price alone. Low cost dentures use cheap and "soft" teeth that wear rapidly and look fake, while higher quality teeth last for many years. The pink denture base made of cheap material discolors, breaks easily and usually fits poorly. I would advise that, as with hand grenades and parachutes, don't always look for the lowest cost.
The process of receiving your customized partial dentures is relatively easy when compared to more invasive replacement procedures that take a long time, like dental implants. The creation and fitting of your partial dentures will take a few weeks at most. We will first make impressions and molds of your remaining teeth, gums, and jaw that will help us create partial dentures that fit you perfectly.
On the cheap or “discount denture” end, you get units with premade fits that often look artificial. Less expensive sets are generally made with lower quality materials and their warranties reflect that. In the end, cheap dentures lack the desired lifelike look, are more prone to crack or break outright, may have poor bite alignment, and are typically less comfortable.
The gums, tongue and palate should be brushed with a soft bristle brush every evening when the dentures are removed, and each day before you insert them to stimulate the gums and remove plaque accumulation. When removing dentures at night, brush them carefully to remove any loose debris and plaque then soak them in a cleansing solution. Your dentist will be able to recommend one. Some people keep theirs in an ultrasonic cleaner, but keep in mind that an ultrasonic cleaner doesn’t replace brushing. When cleaning your dentures, place a towel beneath them or clean them over a sink filled with water to avoid breakage.
When I arrived for my appointment, they said I did not have an appointment and they had no fax from a doctor. They did tell me that they would fit me in but later they acted as though I was telling them a lie, or that I called a different office which according to my cellphone, I had the correct place. The dentist talked to me like I was dirt. I was just trying to tell him that I had this conversation with the lady at that office and then I heard the woman's voice and recognized it as the lady that I spoke with on the phone. I did point at her and say that it was her that I had talked to and she yelled at me not to point at her.
