The front office staff does not greet you or ask how they can help you when you come it they look at you and watch you stand at an empty desk until a patient sitting in the lobby advises the customer where to go. The staff in the back are excellent they keep you informed and will try to assist any way they can. The Dr was great helping me as a patient however the patient does not need to hear or see him reprimand the assistant when they mess up or do something wrong. I don't need to know something is incorrectly done. Now as for as my service I had a horrible experience I arrived on time but because they didnt have my paper work told me I would have to wait an hour and half til the office who had the info open I told them I can go home and get my copy before the office opens. My upper denture was fitted a nice fit but when I returned my upper were crooked and the left side looked like baby teeth ere used then adult teeth on the right side ...and angle is very obvious. The whole process time it took to make it was something that could not be correct the same day because a whole new denture need to be made. In the meantime I can wear the crooked one until my next appointment woke up this morning my more is so sore from eating and the rubbing of the new denture on my gum line A very unpleasant experience
Regardless of whether a patient gets partial or full dentures, the transition may feel uncomfortable and awkward at first. It may take a little while for the patient to get used to eating and speaking with the dentures and it takes roughly the same amount of time for the cheeks and the tongue to learn how to naturally hold your dentures in place. During the initial period, it is not uncommon for the patient to experience an excessive production of saliva, irritations stemming from feeling like the space inside the mouth has become cramped and like the lips are being pushed forward, and some level of soreness. If the irritation escalates to an unbearable level, do not hesitate to visit your dentist for a check up.
The care I received at this dentist office was outstanding! Everyone in the office was very friendly and professional, and explained everything to me including what I would have to pay after insurance, they left no question unanswered. The dentist that performed the procedure did so with speed and care, I was in an out and recovered quickly with little pain. I even recommend this office to a coworker that is looking for a dentist. My visit was so pleasant I look forward to coming back. Thank you for your excellent service!
The office people and assistants must be low wage workers. They have the typical low paid, high stress lack of concern for the patient. The person who did my form did not do it well. That was evidenced in the quality of the temporary denture. The Dentist who did the extractions was the absolute best dentist I have ever seen in my 55+ years. They give you a pill to take an hour before you get there and if needed, one when you arrive. It relaxes you and one was enough for me. I was ready to go to sleep. They took me straight in and the dentist took 20 minutes numbing every tooth with a local anesthetic. <<<<
