The care I received at this dentist office was outstanding! Everyone in the office was very friendly and professional, and explained everything to me including what I would have to pay after insurance, they left no question unanswered. The dentist that performed the procedure did so with speed and care, I was in an out and recovered quickly with little pain. I even recommend this office to a coworker that is looking for a dentist. My visit was so pleasant I look forward to coming back. Thank you for your excellent service!
Dentures are essentially removable replacements for missing teeth. Two types of dentures are available: complete, or full, dentures and partial dentures. Patients who need to replace an entire row of teeth use full dentures. On the other hand, partial dentures, or partials, are used when only a few of the teeth need to be replaced and some of the natural teeth are still intact. At the Family Dental Group, full and partial dentures are fabricated to resemble natural teeth as closely as possible while also taking into consideration the patient’s comfort when wearing them.
The front office staff does not greet you or ask how they can help you when you come it they look at you and watch you stand at an empty desk until a patient sitting in the lobby advises the customer where to go. The staff in the back are excellent they keep you informed and will try to assist any way they can. The Dr was great helping me as a patient however the patient does not need to hear or see him reprimand the assistant when they mess up or do something wrong. I don't need to know something is incorrectly done. Now as for as my service I had a horrible experience I arrived on time but because they didnt have my paper work told me I would have to wait an hour and half til the office who had the info open I told them I can go home and get my copy before the office opens. My upper denture was fitted a nice fit but when I returned my upper were crooked and the left side looked like baby teeth ere used then adult teeth on the right side ...and angle is very obvious. The whole process time it took to make it was something that could not be correct the same day because a whole new denture need to be made. In the meantime I can wear the crooked one until my next appointment woke up this morning my more is so sore from eating and the rubbing of the new denture on my gum line A very unpleasant experience
Over fifty patients were seen on the day I was. They were herded through the clinic, with their dentures made as fast as credit cards can be swiped, and regardless of quality. When mine were placed in my mouth, a definite elevation on the upper right was noticeable; the length of the right side teeth was pronouncedly shorter than the other side. I noticed this after I went to my car and called in the message. The hateful assistant **, left a recorded reply, "Your teeth were made the way they are supposed to be, so I don't know what your problem is." No mention of "We'll fix it any time." Certainly, no consideration for the pain of the patient was forthcoming.
