Affordable Dentures, Carrollton, GA. Waited 2 hrs after appointment time to be seen for consult. Dentist friendly & makes promises regarding customer service he doesn't keep. Front office staff rude. 1st adjustment scheduled 4 weeks prior, day 8 after surgery, waited over hour and still not seen. Couldn't reschedule me until 8 days later. 2nd adjustment they couldn't see me for 11 days even though gagging. Every time I go long wait after appointment time. Hard to get appointments. Only positive is I like look of denture & 1 tech Allana is extremely helpful and friendly. I'd pay more for better customer service!
I saved to get dentures. Went to this company in Virginia Beach. Dentist decided I had 11 good teeth and recommended partials instead. So I went for the partials. First pulled teeth said one had to be surgically removed, but all those teeth were loose so didn't understand. I was then given temporary partials that had to be adjusted many times as they were always in a hurry to get me out so a new person could be seen. Then I got my permanent ones. They allowed 1 adjustment then they charge after that. I had no money for that. So I was left with too tight ones. I said at the time it was too tight but was told they would get looser. They didn't and it hurts bad to try to get them on. Taking them off felt like I was pulling out the real teeth and it hurt a lot.
Review: The thought of having my teeth pulled and receiving dentures was a very difficult decision for me, however I am more then satisfied with my dentures and the team environment at the Eugene office. Nel was always so very accommodating to my denture needs and Stacy was always helpful and joyful. If I were to give some marketing advice to your clinic I would have wanted to talk with someone who had been through the transition. In addition I have now given referrals to some potential future clients but I don’ believe that there is a way for your office to know that.
