The front office has been great in terms of explaining processes, scheduling, and billing. I've also had to coordinate paratransit to get my mom to the office, and they've worked with me on times to make sure everything lines up right. Something you can probably only appreciate if you've been in a similar situation. They've also worked with us on fixing issues and missed appointments due to unforeseeable circumstances. Not only did they not scold us for missing an appointment, but they worked with me to resolve the problem that caused it- my mom's assisted living facility biffed it and didn't give her pain medicine after her surgery. :/ But, like I said, this office came through and helped- always making her care the top priority.
I went back a few months later, in excruciating pain. The front office girl, Renee, proceeded to tell me "the mouth exaggerates" and asked if I had a regular dentist. The reason for my visit was related to my dentures and Dr. ** advertises as a general dentist. Renee then went on to say I need to wear my denture sparingly... so while I'm at work and no one is in my office I should remove them. What??!! Is this normal?? Trina did a liner that looked like donkey teeth. Thanks, Trina. Took them out as soon as I got home.
When I arrived for my appointment, they said I did not have an appointment and they had no fax from a doctor. They did tell me that they would fit me in but later they acted as though I was telling them a lie, or that I called a different office which according to my cellphone, I had the correct place. The dentist talked to me like I was dirt. I was just trying to tell him that I had this conversation with the lady at that office and then I heard the woman's voice and recognized it as the lady that I spoke with on the phone. I did point at her and say that it was her that I had talked to and she yelled at me not to point at her.
Teeth can fall out for a number of reasons, ranging from genetics to drug abuse. Most commonly, teeth are removed or fall out on their own due to severe tooth decay. Neglect to upkeep oral hygiene or not seeking proper treatment for damaged teeth, can lead to the onset of decay which in turn leads to loss of teeth. Visiting you dentist in 6 month intervals is a good preventive measure to spot any early signs of decay.
