Review: My own experience with Todd Young has been that he does care about results and about how his work affects me as a patient. I have some pre-existing medical conditions that made fitting me with dentures very challenging and Todd has shown himself to be a perfectionist in his effort to get my dentures ”just right” and working for me. He and his staff have explained every step of the process and answered any questions I’ve had. In addition, I’ve seen Todd go above and beyond what I had expected, especially in terms of dealing with a difficult surgery I’d undergone at another dental practice — he did his best to correct a situation that he had nothing to do with creating! I wasn’t expecting that kind of support and both my wife and I are very grateful to Todd for his help. And his staff are certainly friendly and courteous. It’s hard for me to believe that the negative reviews posted here aren’t just from someone who has to have some complaint about anything and everything. I can say that in the many visits I’ve made to Todd because of my special fitting needs, I have never heard another customer complain about ANYTHING they experienced with Todd and his staff.
I wasted 4 hours of my time today to be denied service I requested. Apparently the dentist is too worried about being sued (a statement she made to me about her not wanting to be sued if I changed my mind after the fact - you'd think they'd have some kind of legal waiver for patients like me) to consider the fact that I'm in extreme pain, have limited resources, have spent 30 years and tens of thousands of dollars to fix the teeth that she wants kept in my mouth and I want removed. The impact of my current condition is both physical and emotional. However, to her credit she said it was in my best interest not to get dentures and was not charged for the visit. I'm irritated that my opinion didn't count at all and was flat out denied service I wanted.
The office people and assistants must be low wage workers. They have the typical low paid, high stress lack of concern for the patient. The person who did my form did not do it well. That was evidenced in the quality of the temporary denture. The Dentist who did the extractions was the absolute best dentist I have ever seen in my 55+ years. They give you a pill to take an hour before you get there and if needed, one when you arrive. It relaxes you and one was enough for me. I was ready to go to sleep. They took me straight in and the dentist took 20 minutes numbing every tooth with a local anesthetic. <<<<

Dentures

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