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The front office has been great in terms of explaining processes, scheduling, and billing. I've also had to coordinate paratransit to get my mom to the office, and they've worked with me on times to make sure everything lines up right. Something you can probably only appreciate if you've been in a similar situation. They've also worked with us on fixing issues and missed appointments due to unforeseeable circumstances. Not only did they not scold us for missing an appointment, but they worked with me to resolve the problem that caused it- my mom's assisted living facility biffed it and didn't give her pain medicine after her surgery. :/ But, like I said, this office came through and helped- always making her care the top priority.
I will ask to see the dentist when I return and tell him that if the permanent denture is not going to be formed with any more care than this, I want the remainder of my money back and I will go elsewhere. Even for an "affordable denture" the quality of this temporary is not worth the mouth pain and I will never be able to wear it for 6mo to 1yr while I wait for the permanent one. If you can afford better, then please do, as you will not be happy with the poor quality results.
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According to the Kaiser Family Foundation report, Oral Health in the US: Key Facts, 15% of the US population lives in dental Health Professional Shortage Areas. Forty percent of Americans have no dental insurance, according to US News and World Report, even though enrollment in a dental plan is the primary indicator of a patient’s ability (and likelihood) to get proper dental care.
