This is long,but I writting this to hopefully save someone else from going through this,self pay people are at the mercy of blood sucking dentist.Well,I carefully compared several NC Affordable Dentures,I read reviews from many sources.The one near me is pretty bad,went many years ago and the currant reviews are down right scary,couple with a serious fear of dentist,did not want to put myself through that again. Soooo the search was on,after being quoted 632.00$??? at DentalWorks!! Who the he'll can afford that out of pocket,so after reading the reviews for this location I called asked questions,asked what I needed to bring along with time to be there.Then I read website to make sure everything was a go.Had x-rays sent over along with bringing a copy myself incase something went wrong.Website&Receptionist both confirmed needing to arrive by 7:30am.Okay,I cancelled one of my accounts (means I lost money),woke up at 4:30am then drove hour n half to A.D. Apex Highway Location.Stood in line,filled out forms,handed over X-Rays,took a seat.After watching people come in at 10 am be seen before me,denture customers get teeth pulled come back sit down in lobby again,then be called back for fittings or whatever of course started to get anxious.I just needed one extraction.There was a very loud girl there who had to have one tooth pulled as well.At the four hour mark,she asked them what was going on.Receptionist tells her denture people should all be done being treated by 3pm.So she may or may not be treated sooner.What?????Been waiting 4hours,drove almost two to get there with less then 5 hours sleep to make sure I'd be on time and it's going to be another 4hour wait??? and then that's not guaranteed.So I asked receptionist if this was the case,told her my issue,she just looked at me blankly"yep"..This information is no where on website,I told her on phone what I needed asked if there was anything I needed to know.She even said for treatments had to be there at 7:30am.NO WHERE DOES IT STATE JUST EXTRACTIONS WILL BE DONE AFTER EVERYTHING ELSE.The whole ordeal was just inexcusable.I got my x-rays and left,I am now sitting with a abscessed tooth waiting to make an appointment on Monday at one of them blood sucking offices,got small loan because the price of extractions is inexcusable too.You know what though,I Will expect it,I will also be treated better,will not automatically assume I have no other options but them so they can treat me however an if they mess up oh well.How would these ppl like to be treated this way,this issue may sound insufficient but the fact is I lost a day of my personal time along with a days work and still need to see a dentist because of thier mistake not mine. You slap the word affordable on a business,make em line up,play by your rules or else,because you know they cannot afford it anywhere else,its borderline cruel.I'm positive there has got to be a hundred other poor souls that will go through something similar to me,I if I can help one person avoid it,good!!..
I STILL HAVE THE TEMPORARY DENTURES THAT WAS MADE IN 2014. NO ONE CALL AND SAY THE PERMANENT DENTURES WAS READY. WENT IN 2018 AND WAS TOLD THAT THEY WOULD MAKE THE PERMANENT ONES AND THEY NEVER FIT. WAS REFUNDED HALF OF THE MONEY I PAID. TOLD ALL OF MY FRIEND NOT TO GO THERE BECAUSE THEY WERE NOT TRUE-FULL VIDEO STATING FULL REFUND IF NOT SATISFIED. NEVER NEVER AGAIN
The office people and assistants must be low wage workers. They have the typical low paid, high stress lack of concern for the patient. The person who did my form did not do it well. That was evidenced in the quality of the temporary denture. The Dentist who did the extractions was the absolute best dentist I have ever seen in my 55+ years. They give you a pill to take an hour before you get there and if needed, one when you arrive. It relaxes you and one was enough for me. I was ready to go to sleep. They took me straight in and the dentist took 20 minutes numbing every tooth with a local anesthetic. <<<<
