Lab management needs better education on how to speak to employees when they make mistakes and to not put so much pressure on trying to make everything perfect. I felt as after my 90 days were up the lab manager started treating me differently in a negative way. I know I was struggling and my performance may have been slightly off towards the end due to personal issues but management could have handled it differently instead of being more demanding.
My wife started her denture procedure at the Bethany Home office. On November 14th she had three implants installed. Had an appoint to get the stiches out in 3 weeks. Got a call the day before our appointment and they cancelled because they did not have doctor. Since starting in June we have been thru three doctors. There is currently no doctor at that office. When I called there corporate office they referred me to the Sun City Office. Sun City gave an appointment for Wednesday at 11 and called back within the hour to cancel and said they were not taking Bethany Home patients till after the 1st of the year. Adele at corporate worked hard to get us set up with the Mesa office. Said they would call within the hour and they did. Darb called (supper nice lady) and gave us an appoint for the very next day. When we got to the office all of the people were amazing. They made us feel very welcomed and we are excited about having them finish the procedure. I recommend Affordable Dentures. Save yourself the time and go right to the Mesa office.
HORRIBLE!! My husband sat and waited 5 HOURS only for them to turn him away. He has suffered for… HORRIBLE!! My husband sat and waited 5 HOURS only for them to turn him away. He has suffered for years with horrible teeth and came to the decision, it would be best for him to get dentures instead of suffering. The doctor told him he "needs to keep the teeth God has given him"....They were not willing to listen to him or do what HE wanted them to! Pull the 10 teeth that he had left and get a pair of dentures! Thanks for absolutely NOTHING! Read more
Affordable Dentures, Carrollton, GA. Waited 2 hrs after appointment time to be seen for consult. Dentist friendly & makes promises regarding customer service he doesn't keep. Front office staff rude. 1st adjustment scheduled 4 weeks prior, day 8 after surgery, waited over hour and still not seen. Couldn't reschedule me until 8 days later. 2nd adjustment they couldn't see me for 11 days even though gagging. Every time I go long wait after appointment time. Hard to get appointments. Only positive is I like look of denture & 1 tech Allana is extremely helpful and friendly. I'd pay more for better customer service!
